Are you passionate about supporting migrants and refugees to settle in Australia?

Permanent full time

Sunshine based

$37.35 – $40.05/hr (depending on skills and experience)

+ 11.5% Superannuation + Not for Profit Packaging

About us

MiCare is a non-profit providing services to people from a range of diverse backgrounds in the areas of aged care, home care, retirement living and migrant services. We are here for everyone and believe that all people have the right to be respected and their differences celebrated.

About the role

You will equip eligible clients (including adults, families, and young people from migrant/refugee background), to address their identified settlement needs in order to improve social participation, economic well-being, independence, personal well-being and community connectedness more broadly.

• Provide high quality needs-based case management support to eligible clients, to address the priority areas as identified in the Refugee and Humanitarian Settlement and integration Outcomes Framework. The support includes outreach, advocacy, low/medium intensity case management support.
• Facilitate referrals to support eligible clients’ journey towards improving social participation, economic well-being, independence, personal well-being, and community connectedness.
• Develop and maintain respectful relationships with key referral agencies, community groups/leaders and potential project partners in the region to improve service coordination, avoid duplication and improve local collaboration.
• In collaboration with Team Leader, initiate and facilitate the development of responsive projects, group-work, and other activities aimed at increasing the awareness and knowledge of newly arrived individuals, their families, and communities during the settlement process. This could include (but not limited to) targeted information sessions/programs, community/group consultations, co-design of programs, and facilitating ongoing support groups.
• Contribute to the monitoring and evaluation of programs to ensure that they are relevant and responsive to the changing needs of target groups.
• In consultation with Team Leader, devise and monitor budgets and financial expenditure for groups/projects as required. 
• Participate in networks, trainings, forums, Community of Practice (COP), and conferences as appropriate and relevant to advocate needs of eligible clients and promote MiCare and its services. 
• Support/Implement legislative requirements of the role including mandatory reporting and children safety strategies, use of MARAM Framework within practice, contribute to Family Violence Information Sharing Scheme (FVISS) and Child Information Sharing Scheme (CISS), and ensure client confidentiality and privacy is maintained. 

About you

• Experience supporting people from migrant and refugee backgrounds.
• Demonstrated skills/experience in Casework/Case Management, conducting needs assessments, developing and reviewing case plans, providing information, referral, advice and case co-ordination.
• Strong familiarity of systemic and structural barriers that new and emerging communities can face in Australia.
• Strong administration and time management skills. Ability to prioritise and work to deadlines with attention to detail.
• The ability to work in a culturally sensitive and trauma informed manner within an ethno-specific environment.

Qualifications

• Appropriate Tertiary diploma/certificate qualification in Community Services/Case Management or other relevant qualifications
• Working with Children Check
• Current Victorian Drivers licence 
• Willingness to undertake a police check and provide evidence of current influenza and full COVID-19 vaccinations

Why MiCare?

• Family friendly work/life balance workplace
• Rewarding and meaningful work
• Save on tax with generous salary packaging benefits for the non-profit sector