Renumeration under the Social, Community, Home Care and Disability Services Award (Schads) Level 3 $38.65-41.45 per hour based on experience

Make a lasting impact in a values-driven organisation supporting diverse communities

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

The primary objective of the position is to equip and empower young migrants and refugees from new and emerging communities (and their families as appropriate) to address their identified settlement needs in order to improve their social participation, economic well-being, independence, personal well-being and community connectedness more broadly. The Settlement Youth Worker is responsible for actively engaging youth to participate in programs led by MiCare and partner organisations, as well as, strengthening and fostering leaderships skills of emerging and existing youth leaders. The position operates within MiCare’s Migrant Services Team.

Key Result Areas

• Youth Engagement & Empowerment
  Actively engaging refugee and migrant youth to participate in MiCare programs and activities which respond to identified settlement needs.
• Program Design, Delivery & Coordination
  Co-design, implement and facilitate youth-focused activities which respond to settlement needs and improve this social participation, economic wellbeing, independence, wellbeing and community connectedness.
• Case Work & Client Support
  Provide case work and client support to young people and or their families as required.
• Partnerships & Community Development
  Actively engaging young people to participate in programs led by MiCare and partner organisations, as well was strengthening and fostering relationships for community development activities.
• Compliance, Safe Guarding & Risk Management
  Ensure all activities are delivered in line with MiCare’s child safety, safeguarding, and OH&S requirements.
• Reporting, Evaluation & Continuous Improvement
  Maintain accurate attendance records, contribute to monitoring and evaluation processes, and assist with reporting on outcomes.

What We’re Looking For

• Qualifications
  Appropriate Tertiary diploma/certificate qualification in Community Services/Case Management/Youth work or other relevant qualifications, and/or equivalent demonstrated experience.

Experience

• Understanding of, and commitment to, the needs of newly arrived of migrant and refugee youth and their families, especially those from new and emerging communities.
• Familiarity of systemic and structural barriers that new and emerging communities can face in Australia and possible approaches for overcoming these, with regards to the areas of economic, social, and civic participation.
• Knowledge of policies and referral protocols relating to settlement services; specialist operating knowledge/experience in area of youth services or other related service area.
• Basic understanding of current Commonwealth and State policies related to immigration, settlement, income support, Child Safe Standards, MARAM Framework and Information Sharing Schemes, and other relevant social policies with demonstrated ability to respond flexibly to changing policy and program needs.

Essential skills

• Experience in working with young people, and their families, from culturally and linguistically diverse backgrounds.
• Ability to build trusting relationships with young people from culturally and linguistically diverse and refugee backgrounds.
• Knowledge of youth referral networks and resources.
• Experience in the delivery of high-quality casework services and an ability to advocate proactively for better outcomes.
• Skills/Experience in delivering innovative community development initiatives to engage youth in areas such as music, sports and leisure, creative arts & design or other cultural development or skill development programs.
• Good verbal communication skills, interpersonal abilities, and relationship-building skills, with a focus on developing trust and positive connections with community members and stakeholders.
• Strong administrative and organizational skills, including managing participant registrations, maintaining accurate records, and coordinating communication with community members.
• Ability to provide guidance and support to students, volunteers and project workers.
• Experience in assisting with grant management, reporting, and project documentation, including gathering relevant information, data collection, and contributing to evaluation processes.
• The ability to work in a culturally sensitive and trauma informed manner within an ethno-specific environment.
• Proficiency in using basic computer applications, including Microsoft Office and online communication platforms, to support program delivery and communication

Why MiCare?

• Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
• Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
• Be part of a multicultural, values-led team making a real difference in the community.
• Grow with us — access professional development in a supportive, collaborative environment.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check and employee Working with Children Check.

How to Apply? 

Are you passionate about supporting refugee to thrive? Then we’d love to hear from you. When applying, please combine your CV and cover letter into one document and upload it as part of your application.

You can also review the Position Description for further information about the role and requirements.

Applications close 5.00pm10 June 2026

MiCare is handling this recruitment independently and is not engaging agency support at this stage.